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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J83AV)

Crucial website says it support 64gb max, but some says it support a maximum of 16gb, idk which one to believe 😞

3 REPLIES 3
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Hi:

 

I believe the best thing you can do to remove all doubt would be to run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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I got this 

IMG_20230720_105436.jpg

IMG_1689825152955_1689825265714.jpg

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When you do the math as I explained yesterday, the answer is 64 GB (2 x 32 GB).

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