What is the maximum DDR4 RAM that an HP 15-db0234ur laptop can be installed?

[15-db0234ur]

Good afternoon.
What is the maximum DDR4 RAM that an HP 15-db0234ur laptop can be installed?
HP - 15-db0234ur laptop
Product
4MP22EAR
Serial number
[Personal Information Removed]
Now 8 GB frequency 1866 is installed.
Will a laptop with DDR4 16 GB with a frequency of 2600 work?
Please answer.
Thank you very much.

[NonSequitur777]

@15-db0234ur,

Welcome to our HP User Forum!

The answer how much RAM and at what max RAM speed your laptop can run, depends on your motherboard and its processor.

Please take a look at this table and determine what applies to your laptop: up to 16GB (2 x 8GB) DDR4-2400 MHz dual channel support if you got an AMD Ryzen or Intel Athlon processor, or 16GB (2 x 8GB) DDR4-1866 MHz dual RAM support if you got an AMD A9 processor, and up to 8GB (1 x 8GB) DDR4-1866 MHz RAM if you got an E2/A4/A6 processor:

Link: Maintenance and Service Guide HP 15 Laptop PC.

Hope this was helpful.

Kind Regards / С уважением,

NonSequitur777

[Audiola]

My 255 G7 with only one memory slot would support up to 8 Gigabytes according to the manual but it also works with 16 Gb, see?

 

[Audiola]

my 255 G7 with only one memory slot would support up to 8 Gigabytes according to the manual but it also works with 16 Gb, see?

 

 

[15-db0234ur]

I have A6, it turns out it does not support more than 8 gigabytes? Right?

[Audiola]

16 Gb was not even prefigured by the service and maintenance manual of my model, in any hardware configuration (A4, A6, A9, E2, R3) regardless of the number of slots but I bought it anyway and it worked

[NonSequitur777]

@15-db0234ur,

Let's resolve this question once and for all by trusting on the facts and the evidence.

Please type in: cmd in your Windows search bar, then right-click on the Command Prompt App, and left-click on "Run as administrator", and click on "Yes" to confirm.

Then copy/paste/enter the following command exactly as shown here:

wmic memphysical get maxcapacity

You should see something like this (using my PC):

Whatever number you get, divide it by 1024 and then again by 1024.  For my computer I got this: 67108864 ÷ 1024 ÷ 1024 = 64.  The "64" is the max number of GB's my desktop can accept.

This way you can calculate if your laptop accepts 8GB (if you got: 8388608), or 16GB (if you got: 16777216).

Hope this was helpful.

Kind Regards,

NonSequitur777

[Audiola]

I just checked that on mine and the response is the same 67108864 with 8 Gb or with 16 Gb so-dimm in the socket, accurate because the memory actually installed doesn't affect the response

[NonSequitur777]

@Audiola,

My response wasn't directed to you, but to @15-db0234ur.

After all, this is the OP ("Original Poster") I am assisting.

Kind Regards,

NonSequitur777

[15-db0234ur]

Thanks. I will try, now the laptop is disassembled, I'm changing the battery and hard drive.
As soon as I do, I will give an answer.