What is your maximum RAM capacity? OMEN by HP - 15-ce011dx

[ESTEBAN12]

MODEL

OMEN by HP - 15-ce011dx 

What is your maximum RAM capacity? according to one website it is 16 and according to memory stock it is 32 Gb ? What is your maximum capacity according to HP because I did not find anywhere a safe answer.

if it is 34, it would be two slots and each one of 16, is that recommended if I want to upgrade it?

[Paul_Tikkanen · Accepted solution]

Hi:

Chapter 1 of the maintenance and service guide on your notebook's support page indicates the max memory is 2 x 8 GB.

OMEN by HP - 15-ce011dx Manuals | HP® Customer Support

You can run this command to see if it is possible to install 2 x 16 GB of memory:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

If the report indicates 33,xxx,xxx, then you should be able to install 2 x 16 GB of DDR4-2400 memory.

[ESTEBAN12]

YES it is compatible with 32 Gb thank you very much ! 

[Paul_Tikkanen]

You're very welcome.