• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I need to download photos from a camera scan disk but the USB does not fit any of the openings on my new HP Envy.  What adapter do I need?

1 REPLY 1
HP Recommended

That's kind of a hard question to answer when you didn't provide the full model number or product number of your notebook.

 

You can buy a USB-C to USB-A adapter and plug your device into that:

 

Amazon.com: Syntech USB C to USB Adapter Pack of 2 USB C Male to USB 3.0 Female Adapter Compatible w...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.