-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- What kind of charger do I get for my HP Pavilion?

Create an account on the HP Community to personalize your profile and ask a question
04-26-2023 09:41 PM
I bought a new charger recently because the one that came with my laptop has broken, thinking it was the same kind I had already. However, it isn't, this new charger I bought doesnt charge my laptop well at all. At most it can only slow down my laptop's battery draining, If i want my laptop to get anywhere above 70% i would have to turn it off, which isnt very convenient when I'm in a rush to finish work occasionally. When I search for a similar charge I dont get similar results to my old one, so can I have some guidance on what kind of charger I should have for my laptop?
Solved! Go to Solution.
Accepted Solutions
04-26-2023 11:46 PM - edited 04-26-2023 11:48 PM
Welcome to our HP User Forum!
Whilst @pbroussard correctly mentioned the three 45/65-watt chargers as referenced in the manual, I would recommend a blue-tip 90-watt charger compatible with your laptop, such as this purchase example: https://www.amazon.com/Compatible-741727-001-740015-001-740015-002-740015-003/dp/B079FN6PV6/ref=sr_1....
Reason being that a 90-watt charger 'runs' cooler and provides (much) better charging capabilities than a lower wattage rated charger.
Kind Regards,
NonSequitur777
04-26-2023 11:12 PM
In your Service guide- http://h10032.www1.hp.com/ctg/Manual/c06913637.pdf on page 28 you'll find these listed for your laptop depending on it's configuration.
AC adapters
65 W HP Smart AC adapter (non-PFC, 3 pin, 4.5 mm) 710412-001
65 W HP Smart AC adapter (non-PFC, EM, RC, 4.5 mm) 913691-850
45 W HP Smart AC adapter (non-PFC, RC, 4.5 mm, non-slim) 741727-001
17-cp0097er
HP Envy 27-b014
04-26-2023 11:46 PM - edited 04-26-2023 11:48 PM
Welcome to our HP User Forum!
Whilst @pbroussard correctly mentioned the three 45/65-watt chargers as referenced in the manual, I would recommend a blue-tip 90-watt charger compatible with your laptop, such as this purchase example: https://www.amazon.com/Compatible-741727-001-740015-001-740015-002-740015-003/dp/B079FN6PV6/ref=sr_1....
Reason being that a 90-watt charger 'runs' cooler and provides (much) better charging capabilities than a lower wattage rated charger.
Kind Regards,
NonSequitur777