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HP Recommended

Motherboard2.jpgMotherboard3.jpgMotherboard4.jpgWhat motherboard do I have?  The BIOS is corrupt and I can not access the laptop to determine any of the hardware information.

 

HP ENVY x360 2-in-1 Laptop

Model: 15-ey0023dx

SN: [Personal Information Removed]

Warranty 1y1y0y

Purchased: July 13, 2022 (Out of warranty)

1 REPLY 1
HP Recommended

Hi:

 

Here is the link to the product specs for your notebook:

 

Datasheet (bbystatic.com)

 

Here is the link to the parts list for your notebook, which has the motherboard part number and description.

 

HP PartSurfer

 

N09671-601
SPS-MB UMA Ryzen7 5825U WIN
MOTHERBOARD UMA Ryzen7 5825U WINDOWS

 

The motherboard is not orderable from HP.

 

HP Parts Store - HP Computer Parts - HP Printer Parts - Compaq Parts

 

Searching by the part number, I see some for sale on Amazon.

 

Amazon.com: Laptop Motherboard N09671-001 N09671-501 N09671-601 Compatible Replacement Spare Part fo...

 

I also see some for sale on eBay for less...

 

N09671-601 for sale | eBay

 

Service manual:

 

Maintenance and Service Guide (hp.com)

 

Service teardown video:

 

Removing & Replacing Parts | HP ENVY x360 15-ey0000 2-in-1 Laptop | HP Computer Service | HP Support...

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