• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎06-16-2025 09:46 AM

HP Recommended
Product: HP Pavilion - 15-cs3001na
Operating System: Microsoft Windows 10 (64-bit)

I'm needing a new battery.  The existing one is HT03XL, part number L11421-421.  There seem to be a large range of HT03XL batteries, but I haven't seen one with this part number.  Is that critical, or will any HT03XL battery do the job?

Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-16-2025 10:36 AM

HP Recommended

Hi @KenH26 

 

HT03XL is a feature of many batteries, you should look for the battery by product number.

 

HP L11421-421 - OEM Laptop Battery 3 Cell

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

Reply
1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎06-16-2025 09:48 AM

HP Recommended

To add to post - I entered the laptop as 15-cs0021na, which the 'system' rewrote with a different number.

Reply
Was this reply helpful? Yes No

‎06-16-2025 10:36 AM

HP Recommended

Hi @KenH26 

 

HT03XL is a feature of many batteries, you should look for the battery by product number.

 

HP L11421-421 - OEM Laptop Battery 3 Cell

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Reply
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.