What replacement display panel cable does my HP laptop use?

[almostblind]

I am having problems with my laptop screen. It takes multiple tries to make it turn on when I open it. It flashes black when using it. It also makes words scrambled or out of focus when using Word or other documents. I think it is either a damaged display cable or a graphics card issue. The least expensive is the cable, but I don't know which cable to order before I crack the case. If it is the cable I will be able to replace it. If it is the graphics card, I will need a new computer. It is only 3 years old, and this is very frustrating.

Thank you for any help you can offer.

[Paul_Tikkanen · Accepted solution]

What is the product number of your specific notebook?

The 2W0J5AV product number covers many different model numbers as shown at the link below.

HP PartSurfer

You can find your PC's product number by clicking on the search icon on your Windows taskbar.

Type: System Information

The System information app should show up.

Run the app and the product number of your PC will be found on the System SKU line about 1/4 of the way down on the report.

You can enter the product number you find in the search window at the link below and it will give you the parts list for your specific model notebook which should include the LCD panel and cable part numbers.

HP PartSurfer

Below is the link to the service manual:

Maintenance and Service Guide

[almostblind]

thank you for your help. the system SKU is 668s3ua#aba

[Paul_Tikkanen]

You're very welcome.

Below is the link to the parts list for the product number you posted:

HP PartSurfer

The LCD cable part number and description is:

M50427-001

LCD W/WEBCAM CABLE FHD NTS

The LCD panel part number and description is one of these two:

M52183-001

SPS-RAW PANEL 17.3 FHD AG UWVA 250n

M52185-001

SPS-RAW PANEL 17.3HD+ AGSVA NTSC250e

If you enter your notebook's serial number in the search window at the link below, it should provide the part number and description of the LCD panel used in your notebook.

HP PartSurfer

[almostblind]

I can't thank you enough for all your help.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.