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‎08-24-2022 11:52 PM

HP Recommended

Hi All,

 

I've been browsing the HP website and noticed both the websites below contain parts, but they are different stores. 

Just wondering the differences and why did they choose to separate them? As a customer, it's not that convenient and would be required to order twice.

https://www.hp.com/de-de/shop/

https://parts.hp.com/hppartsIGSO/Default.aspx?mscssid=

 

Thanks! 

Category:
1 REPLY 1

‎08-25-2022 01:48 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

One website is for new sales of complete devices - computers, printers, etc.

 

The other is to purchase replacement parts for existing devices - batteries, screens that have been broken, etc.

 

Hope this clears it up for you!

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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