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10-21-2018 07:51 AM
A few months ago, I noticed that my HP Envy 17-inch touch would shut down within seconds of me unplugging the power supply. When I would plug it back in and power up, I would get an error message warning me that the storage capacity of my internal battery was extremely low, and that I would need to replace the battery for optimal performance.
Since then, I've been looking online but I can't seem to find a replacement battery for my specific brand of HP Envy. Also, even if I found one, the back of the laptop is factory sealed, so I'm not sure how I would replace it. Can any one point me in the right direction? I need my laptop for work so going without it for a day or two would be a struggle - I'd probably need to buy a new laptop before sending it in for repairs that could take 4-6 weeks. Is there a way to source the battery and do the installation at home? I'd appreciate any advice on this.
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10-21-2018 09:31 AM - edited 10-21-2018 09:33 AM
HP part number: 849315-856
Your manual here:
http://h10032.www1.hp.com/ctg/Manual/c05282360
eBay
https://www.ebay.com/sch/i.html?_from=R40&_nkw=849315-856&_sacat=0&LH_PrefLoc=1&_sop=15
Amazon
https://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=hp+849315-856
HP ENVY m7-u100 Notebook PC - FRU Remove/Replace Videos
https://h20574.www2.hp.com/Media/B3B08CF6-3E56-4CA9-8D99-CD5B8D66F8B9/sag_fru_frameset-en.htm
Click on Base Enclosure and Battery.
REO
10-21-2018 08:13 AM
To better assist you, we would need the exact model number or product number of your laptop/desktop???
REO
PLEASE DO NOT POST ANY SERIAL NUMBERS
10-21-2018 09:31 AM - edited 10-21-2018 09:33 AM
HP part number: 849315-856
Your manual here:
http://h10032.www1.hp.com/ctg/Manual/c05282360
eBay
https://www.ebay.com/sch/i.html?_from=R40&_nkw=849315-856&_sacat=0&LH_PrefLoc=1&_sop=15
Amazon
https://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=hp+849315-856
HP ENVY m7-u100 Notebook PC - FRU Remove/Replace Videos
https://h20574.www2.hp.com/Media/B3B08CF6-3E56-4CA9-8D99-CD5B8D66F8B9/sag_fru_frameset-en.htm
Click on Base Enclosure and Battery.
REO