What touchpad part number do i need

[johnadudley]

I'm quite dissappointed that my touchpad has lost its physical left click such that I now use a wireless mouse.  I might be brave enought to replace it so can anyone please tell me what part number i need?  Thank you in anticipation!

[Echo_Lake]

@johnadudley
Thank you for posting on the HP Support Community.

As it's a physical key hardware issue. I would request you to contact our Support and our Support Engineers should be able to sort this out.

HP Support can be reached by clicking on the following link:

• Click on this link – www.hp.com/contacthp/
• Select the product type.
• Enter the serial number of your device or select let HP detect your product option.
• Select the country from the drop-down.
• You should see the HP support number or Chat option listed

Please feel free to contact us here anytime you need any further assistance.

[johnadudley]

I add to this subject to say that I did not neeed a touchpad but rather the problem was caused by broken pieces of the laptop hinges falling into the touchpad area.  Such bits also cause problems with fans etc apart from the almost fatal problem of a laptop with a lid that can't be opened or closed.  However, HP have tried to assist me with the broken hinge dillema but to no avail.  It is annoying and sad that the 4 year old laptop is therefore beyond their scope for rectifying - and even as I had wanted to pay.  The problem is clearly a fundamental defect which, I guess, cannot be admitted.  An internet search today made by me revealed an entry from someone who seems to be in the know - as follows - 

IT specialist in Phoenix AZ since 1993. Actually, the hinges are pretty sturdy. The main reason most laptops come in for repair to us with a “hinge” problem is due to the failure of the supporting screws. HP is the most common laptop we see for this type of problem. The computer generates heat and over time this makes the plastic inside of the computer brittle. Metal screws secure the hinges to the laptop, but those screws are often screwed into a “sleeve” or nut that is inserted into a plastic piece. Once the plastic ages enough, it fractures, breaks or in some cases actually dissolves. The screw is still there but has nothing to hold it. There is really little you can do about this and it does take a few years unless you use the laptop constantly every day.

I will know what to do when I come to buy a replacement!