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Microsoft Windows 11

Hi, I'm having some issues with my battery life suddenly. I have the model as I mentioned in the title and I purchased it in 2020 and I've had no issue with it, the battery would hold for around 2 hours, which has decreased over the years but still manageable for taking it to college classes. However, in this past week, it has started shutting down without giving warning of low battery and draining a full charge in less than an hour. When I charge it, it says fully charged way too fast (~10 min) and then drains extremely quickly once I unplug it as well.

 

I ran the recommended tests like a battery check and AC power check and I've ran the basic diagnostics and everything has come out good. Although all the tests say the battery is fine, I can't think of any other reason it would be doing this than the battery life running out. Any other suggestions would be amazing and if not, I would like to know what the specific battery replacement I should be looking for to order. Thank you!

2 REPLIES 2
HP Recommended

@jchoe03 

 

As mentioned on page 19 (item 10) of the following manual

 

            https://h10032.www1.hp.com/ctg/Manual/c06691790.pdf

 

It use  (3-cell, 48 WHr) battery part # L11119-855

 

You can order from :   https://partsurfer.hp.com/?searchtext=L11119-855

 

Or use part # to buy elsewhere such as Amazon, Newegg .....

 

Regards.

BH
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HP Recommended

Hi, it doesn't look like that manual's laptop described is the same Envy x360 model as mine. When I look up the battery you recommended, they say it's for HP Pavilion, not HP Envy x360. Could it be a different battery type?

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