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‎03-19-2019 05:19 AM

HP Recommended
Product: J6M42PA#ACJ
Operating System: Microsoft Windows 10 (64-bit)

When I open my laptop it is showing smart hard disk error. The smart hard disk check has detected an imminient failure. Then I go for system diagnostics by pressing F2 key. Then I go for system test. Then I go for extensive test. Then I click run once. Then it is showing system extensive test failed.15529942124134815370282865400671.jpg

 

15529943353136306677695847518287.jpg

 

3 REPLIES 3

‎03-19-2019 08:02 AM

HP Recommended

The hard drive must be replaced. Post back if you want to discuss that further. 

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‎03-19-2019 10:37 PM

HP Recommended

is there any solution to solve this problem without replacing hard drive ?

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‎03-20-2019 05:18 AM

HP Recommended

No but likely replacing the hard drive is easier and cheaper than you think it will be. 

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