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‎09-25-2024 11:51 AM

HP Recommended
Operating System: Microsoft Windows 11

When I turn on my computer, it’s showing www.hp.com/go/techcenter/pcd i ags  and when I select an option either hardware check or exit and press enter it doesn’t work,I press esc,yes/no options pop up I scroll to yes/no and press enter it still doesn’t work. What could be the problem 

Category:
1 REPLY 1

‎09-29-2024 04:31 AM

HP Recommended

Hi @shahriar786,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
     

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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