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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Plug in the power adapter
Hold down the Windows key + the B key for more than 40 seconds or until the laptop responds.
When the laptop responds that it is recovering the BIOS, you can release the keys and wait until the recovery process tells you it is complete.
Once the recovery process has begun do not do anything until it is complete, unless you do not mind bricking your laptop! Bricking a laptop is a very bad thing because your laptop will have become as useful as a brick. It will no longer compute!
There is another method I can provide if that does not work.
Let me know how it goes.
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