When my laptop is plugged in the light is off but when I press the power button it turns orange.

[Ab2461]

 My laptop died and i went to charge When my laptop is plugged in the light is off but when I press the power button it turns orange then immediately turns off when i press it dell laptop latitude 5420 recent got it fixed for the same reason. is there anyway I can fix it? (Please help)

[Deep_World]

Hi @Ab2461,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

Step 1: Perform a Hard Reset

Disconnect the laptop from the charger.

Press and hold the power button for 15–20 seconds to drain residual power.

Reconnect the charger and try turning it on again.

Step 2: Check the Charger and Battery

Make sure you’re using the original HP charger.

Inspect the charger cable and port for damage or debris.

If possible, try another compatible charger to rule out charger issues.

Step 3: Disconnect External Devices

Remove all USB drives, external monitors, and peripherals.

Sometimes external devices can prevent the laptop from powering on.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World