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‎09-22-2018 04:14 PM

HP Recommended
Product: Pavilion 14
Operating System: Microsoft Windows 10 (64-bit)

Hi guys,

 

I've just purchased a Pavilion ce0505sa with a measly 8GB RAM. I'd like to upgrade it to 16GB/32GB

 

I belive the i7 can support 32GB in this configuration but Crucial seem to think 16GB is the maximum. 

 

 Can anyone tell me where I can find a service manual? specifically for the purposes of a RAM upgrade (possibly SSD in the future)

 

And if anyone can shed any light on the 16/32GB conundrum that would be appreciated.

 

Many thanks

 

Hal

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2018 08:06 PM

HP Recommended

@Hal7

 

Please use manuals for the whole series

 

   https://support.hp.com/us-en/product/hp-pavilion-14-ce0000-laptop-pc/20283999/manuals

 

The second one is the one you are looking for. Page 2 says it has

 

   One SODIMM memory module slot, non-customer-accessible/non-upgradable. Supports up to 16-GB of system memory

 

Regards.

BH
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5 REPLIES 5

‎09-22-2018 08:06 PM

HP Recommended

@Hal7

 

Please use manuals for the whole series

 

   https://support.hp.com/us-en/product/hp-pavilion-14-ce0000-laptop-pc/20283999/manuals

 

The second one is the one you are looking for. Page 2 says it has

 

   One SODIMM memory module slot, non-customer-accessible/non-upgradable. Supports up to 16-GB of system memory

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-23-2018 05:10 AM

HP Recommended

thank for the quick reply!

 

I'm assuming the fact it says non-upgradeable is purely a user based thing, it is upgradeable but "not by the end user"

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‎09-23-2018 05:23 AM

HP Recommended

Some HP notebooks have a service cover and explicitly support end-user RAM upgrades - this is found in many of the business ranges. The "non-upgradeable" systems are usually possible to upgrade to another supported configuration for that range - it is just that the level of dismantling involved means HP regard this as an service centre only procedure.

 

Any time you open your system is at your own risk.

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‎09-23-2018 05:33 AM

HP Recommended

@Hal7

 

See if you think you could do it yourself???

 

Only 5 screws.

 

HP Pavilion 14-ce000 Laptop PC - Service and Support Media Resources Videos

 

https://h20574.www2.hp.com/Media/0EA069C5-7387-411B-99C8-3FA2FF09483F/mar_frus/mar_fru_frameset-en.h...

 

Click on Base Enclosure.

 

REO

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‎09-23-2018 05:38 AM

HP Recommended

I think I will manage!

 

Thanks for the help guys. The service manual is always helpful, saves hunting for hidden screws.

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