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HP Recommended
HP Notebook - 15-f387wm (Touch) (ENERGY STAR) - N5Y09UA
Microsoft Windows 10 (64-bit)

Where can I find part numbers for a HP Notebook - 15-f387wm (Touch) (ENERGY STAR) - Product Number N5Y09UA? I’m really trying to find the part number to the motherboard. Mine stop working and I need to get a new one. It’s horrible that it only last 4 years. I have 2 other laptops that are over a decade old that works still. Thank you for your time and help.

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the parts list for your notebook...

 

HP PartSurfer

 

846803-601MOTHERBOARD UMA A8-7410 HDD/ODD WIN
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