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‎08-20-2023 02:57 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L1AV)
Operating System: Microsoft Windows 11

Water spilled on the laptop. This is not a warranty case. Therefore, I want to replace the motherboard at my own expense. But I can't find where to buy it.

Location Europe. 

Motherboard HP Omen 16-c0001nc.

Processor: AMD Ryzen 7 5800H 

Graphics card: NVIDIA GeForse RTX 3070 8GB

Category:
2 REPLIES 2

‎08-22-2023 12:01 PM

HP Recommended

Hi @Woldmar,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop motherboard.

I have sent you a private message with this information. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎08-23-2023 05:02 AM

HP Recommended

Can you write again, please? Your private message was not received. Or reply here. thank you

 

 

 

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