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HP ENVY - 17m-ae011dx
Microsoft Windows 10 (64-bit)

Wondering what my best option is for replacing a couple keys on my laptop keyboard. The cat decided last night to pop a couple off and lost, or perhaps ate one, and chewed the other.

He already knocked the laptop onto the floor and caused an intermittent issue with the touch screen/mouse pad.... He likes all the laser lights apparently *facepalm*

1 REPLY 1
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@BoK9

 

Welcome to the HP support community.

 

I understand that you are getting issues with the keys on the notebook, I am glad to assist you.

This might require one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.