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‎04-30-2020 03:58 PM

HP Recommended
Product: Spectre X360 Convertible 2017
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a loose key with the plastic lug broken and so it will not snap back, I am really struggling finding how to get it repaired (it is out of warranty) or to purchase a replacement key (delete) top right on the UK keyboard.

 

Thank you


Alan 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2020 02:03 PM

HP Recommended

@alanmkendall

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, to get the answer to this question, you have to replace the complete keyboard assembly.

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

 

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-08-2020 02:03 PM

HP Recommended

@alanmkendall

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, to get the answer to this question, you have to replace the complete keyboard assembly.

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

 

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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