Where can i get a genuine HP backlit keyboard for my laptop?

[Sorell]

Hello.

Does any of you have any ideea where i can buy a genuine HP backlit keyboard for my laptop?

[banhien]

@Sorell

The question is: does/did your machine support backlit keyboard. If not then a backlit keyboard (if available) won't work on your machine, your machine needs a motherboard which has all connectors for lights.

Regards.

[Sorell]

Hi

Yes, the machine does support backlit keyboard and it has the connector as well, all i need is a backlit keyboard and i don't know where to purchase one from.

[banhien]

@Sorell

I don't know what is your machine, assuming it is a machine of the HP Pavilion x360 14-ba100 series. Depending where you bought your machine, please use page 33 of the following manual to work out part number (for BOTH top cover and keyboard)

     http://h10032.www1.hp.com/ctg/Manual/c05474219.pdf

More manuals

    https://support.hp.com/au-en/product/hp-pavilion-14-ba100-x360-convertible-pc/16851098/manuals

After getting a right part number, you can order from HP (if available) using the following link

            http://partsurfer.hp.com/search.aspx

Or from other online stores such as Amazon and eBay.

Regards.

[Sorell]

Thanks for your quick reply.

My laptop is HP Pavilion X360 14-ba104na. The spare part number i am looking for is 924116-031. The problem is that looks like i can't find it anywhere. I live in the UK. Can you point me in some directions?

[banhien · Accepted solution]

@Sorell

Well, I can't find part 924116-031 in HP Stores (both the US and UK), Amazon stores and eBay. Probably the product is very new (using Gen 8 CPU), its specs

   https://support.hp.com/au-en/document/c05734807

therefore they think users don't need parts after few years.

Sorry. You may contact HP in the UK directly to get help, using the following phone numbers

   http://www8.hp.com/uk/en/contact-hp/phone-assist.html

Regards.