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04-13-2017 03:51 PM
I need at least 16GB on my pavilion, but I would prefer more. Where can I get some compatible modules?
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Accepted Solutions
04-13-2017 05:34 PM
Where do you live (country)?
See p. 116. Sorry to say you have one of those models which requires motherboard removal to access memory slots.
It uses this memory:
8 GB memory module 670034-005
The Manual says 12 gigs is the maximum. However, it will take 2 x 8 = 16 gigs but no more than that.
If this is "the Answer" please click "Accept as Solution" to help others find it.
04-13-2017 05:34 PM
Where do you live (country)?
See p. 116. Sorry to say you have one of those models which requires motherboard removal to access memory slots.
It uses this memory:
8 GB memory module 670034-005
The Manual says 12 gigs is the maximum. However, it will take 2 x 8 = 16 gigs but no more than that.
If this is "the Answer" please click "Accept as Solution" to help others find it.