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10-29-2022
08:51 AM
- last edited on
10-29-2022
01:09 PM
by
RodrigoB
I'm looking to find a good replacement laptop battery #L11119-855, HT03XL
I bought a NinjaBatt HT03XL L11119-855 Laptop Battery for HP, but I'm having problems with it.
My laptop runs very slow on this replacement battery power, but when I hook it up to AC power it goes back to running normal. If you remove AC power, it slows back down. If I re-install the original battery, it runs normally on battery & AC power.
Thanks for any assistance, Mark
10-29-2022 09:21 AM
Hello @mhwalisz
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we focus on the <battery> ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Please report your results
10-29-2022 12:13 PM
OS Name: Microsoft Windows 10 Home
Version: 10.0.19044 Build 19044
System Model: HP Pavilion Laptop 15-cs3xxx
System SKU: 7RQ09UA#ABA
( equals HP product number (p/n) )
Processor: Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: Insyde F.16, 4/28/2022