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HP Recommended
Presario CQ-57-339WM
Microsoft Windows 10 (64-bit)

Just curious of where to find a replacement battery for my CQ-57. Tried finding it on the hp website but it wasn’t available. Are other brands good to use? I’m sure it’s recommended to use the replacement part by hp.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c02948186

 

Chapter 3, pp 20-21 have the supported batteries with their HP part numbers.

 

6-cell, 55-Whr, 2.55-Ah Li-ion battery    593554-001

 

6-cell, 47-Whr, 2.20-Ah Li-ion battery    593553-001

 

The HP parts store no longer sells them, so you would have to get an after market battery with one of the two part numbers listed.

 

I don't know what after market batteries to recommend.

 

I would search by the HP part number and find a vendor that offers at least a 1 year warranty on the battery.

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c02948186

 

Chapter 3, pp 20-21 have the supported batteries with their HP part numbers.

 

6-cell, 55-Whr, 2.55-Ah Li-ion battery    593554-001

 

6-cell, 47-Whr, 2.20-Ah Li-ion battery    593553-001

 

The HP parts store no longer sells them, so you would have to get an after market battery with one of the two part numbers listed.

 

I don't know what after market batteries to recommend.

 

I would search by the HP part number and find a vendor that offers at least a 1 year warranty on the battery.

 

 

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