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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– HP Windows 10 Support Center - Computing
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Where to find replacement keyboard for Hp Pavilion x360 Convertible 15-dq0xxx?
01-11-2021 12:59 PM

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Hi! I need a replacement keyboard because I spilled coffee all over mine and its ruined (yay). Problem is, I can't find one, and I don't trust Amazon. I can replace it myself. Does anyone have a direct link I could use to find one? I wasn't able to find the part in the Hp Store. That doesn't mean it isn't there though, I could have overlooked it. It is also the keyboard that has a backlight. Any help would be appreciated!
01-11-2021 01:15 PM

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The first thing is you would not get one from HP because for newer machines (like yours) HP supplies the whole top cover, not keyboard alone.
I may be able to find the right part (whole top) for you but I need to know what is your 15-dq0xxx ? Please use the following way to find out the model/product of your machine
https://support.hp.com/us-en/document/c00033108
Please do NOT post its Serial number (s/n).
Regards.
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01-11-2021 01:21 PM - edited 01-11-2021 01:24 PM

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@banhien
It says the product number is: 5MS62AV. The name is Hp Pavilion x350 15t-dq000 CTO. Does this help?
Dani
01-11-2021 02:16 PM

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It is a CTO machine therefore you have to match color, language ... of your machine using the following list (keyboard - internal)
https://partsurfer.hp.com/Search.aspx?searchText=5MS62AV
All parts are N/A from HP therefore you have to use part # and search elsewhere. I Googled few places but unsuccessful, you may have to ending up with Amazon
Regards.
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01-11-2021 05:08 PM - edited 01-11-2021 05:09 PM

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@banhien
Thank you, do you think this one would work?
Bests
01-11-2021 05:12 PM

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