cancel
Showing results for 
Search instead for 
Did you mean: 
bigSnick
Level 1
9 5 0 0
Message 1 of 4
147
Flag Post
HP Recommended

Where to get battery

Omen 15-ax248tx
Microsoft Windows 10 (64-bit)

Hi, 

I need to purchase a new battery for my laptop. I am uploading images for the same.

It says TE04XL battery and 

Replace with HP spare 905227- 855.

 

From where do the buy the same?? Out of warranty so I can buy from anywhere.

 

Thanks :generic:

 

IMG-20190404-WA0008.jpgIMG-20190404-WA0009.jpg

3 REPLIES 3
HP Support Agent
HP Support Agent
21,068 21,032 1,382 2,201
Message 2 of 4
125
Flag Post
HP Recommended

Where to get battery

@bigSnick,

 

Thank you for posting your query on HP Support Community,

 

I did go through the Product specifications and found that your PC is shipped with 4-cell, 63.3 Wh Li-ion Battery.

 

Please go through the Maintenance and Service guide of your notebook. Here you will find the part description as well as the part numbers which are compatible and tested on your PC.

 

Chapter 1 Product description page number 7

 

Chapter 3. Illustrated parts catalog - page number - 23

 

If you're comfortable replacing the part on your own use the HP Parts surfer to identify the part: Click here & order it via the HP Parts store (Click here).

Please note the part number listed here is Universal, which means it should be easily available. You can also try checking through online retail store such as Amazon or eBay.

or you may contact our HP support team so that they can help you order or setup a service.

 

HP support team can be reached on www.hp.com/contacthp

 

If you wish to try other parts you can try it at your own discretion, HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. 

 

I hope this helps. Let me know how it goes for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Jeet_Singh
I am an HP Employee

Reply
0 Kudos
bigSnick
Level 1
9 5 0 0
Message 3 of 4
51
Flag Post
HP Recommended

Where to get battery

Your company did not have any battery available in those days. I had to get one from Singapore which did not ship to India, shipped to USA and then had it personally sent to India.

Your company sucks on levels impossible to imagine. This is my last HP product that I ever waste any money on.

 

And the thing did not work.

Reply
0 Kudos
HP Support Agent
HP Support Agent
11,546 11,537 558 598
Message 4 of 4
34
Flag Post
HP Recommended

Where to get battery

@bigSnick

 

I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.

 

I have sent you a private message, for further assistance.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation