-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Where to get new battery for 15-AY007TX Notebook?

Create an account on the HP Community to personalize your profile and ask a question
12-24-2023 06:37 AM
Where can I buy authentic battery for my HP 15-au007tx notebook in India? The replacement type printed on the original battery is HS-04 (4-cell). I tried it on Amazon, but I received a fake battery. I want a genuine HP battery.
12-24-2023 09:04 AM - edited 12-24-2023 09:11 AM
Here is the HP part number.
849909-855
Order one that has the HP part number. Use HP + 849909-855 as the keywords in a search online to find a vendor in your region of the world.
Example"
https://www.google.com/search?client=firefox-b-1-d&q=HP+849909-855+%2B+India#ip=1
Reference source: The Maintenance & Service guide for your laptop model series (Ch 3, Page 17, Item 16)
http://h10032.www1.hp.com/ctg/Manual/c05228250.pdf
Here is one that I found in my search
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
12-25-2023 02:43 AM
Hello Erico,
Thanks for referring me to the HP manual - that was helpful. However the battery link you've posted is not the correct model for my laptop. Anyway, using the HP manual reference I will check if I can get a new battery for my laptop. The biggest problem is that HP does not sell these batteries and the batteries purchased from open market are frequently fake ones.
12-25-2023 11:07 AM
The part number I posted is from the manual and is for your laptop series.
It is your responsibility to ensure that you use the correct part number when you make a purchase.
What you do not understand is that HP does not manufacture the batteries.
If a laptop is recent, a replacement battery can sometimes be purchased through the online HP storefront.
HP is in the business of designing laptops and desktop PC. HP's manufacturing and assembly plants are located in China, Thailand and Mexico.
HP Engineers write the specification documents for all of the components required for a laptop or desktop PC and put out a request for bids in the manufacturing marketplace.
Battery manufacturers who make batteries that meet HP exacting specifications whose batteries are accepted as components by HP are permitted to place the HP label on their batteries.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"