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HP Recommended
HP Spectre x360 - 13-ae003na
Microsoft Windows 10 (64-bit)

Help! I am looking for a replacement cooling fan (left) for my laptop. I believe that the part number is 942843-001. Does anyone know where I may be able to source a replacement.

The part already failed once while under warranty. It has now failed again, producing the 90b error on startup, and making a lot of noise when it gets up to speed.

Many thanks,

Jack

1 REPLY 1
HP Recommended

@jacksonwalton I have two options to help you get this sorted,

  1. click here to access the service center locator and you may use the same to have the device repaired, there would be charges that would apply, to get the repairs done if the isn't covered by warranty.
     
  2. Alternatively, since you've already identified the part number, you may order the replacement parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
    (Use a simple google search like this: "HP 942843-001" for valid results on purchasing it from a 3rd party website at your own discretion).

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Riddle_Decipher
I am an HP Employee


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