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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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Accepted Solutions
HP Recommended
Here is the Service Manual:
This is the inside with back cover removed.
You can see the hard drive to the right of the green circle and the green circle is the M.2 SSD slot. On your model it can only be a SATA M.2 SSD. So you can replace the mechanical hard drive with a 2.5 inch SATA SSD. It would be a direct plug in replacement. Uses the same caddy and attachment cable. OR, you can just use an M.2 "gumstick" SSD. The two types of devices will cost near the same and perform near the same.
2.5 inch SATA SSD:
M.2:
It's probably a bit easier to just replace the hard drive since it is failing anyway with a 2.5 inch SATA SSD. It will be a huge improvement. If you need help with migrating software or anything else post back. Please accept as solution if this is the info you needed.
HP Recommended
Here is the Service Manual:
This is the inside with back cover removed.
You can see the hard drive to the right of the green circle and the green circle is the M.2 SSD slot. On your model it can only be a SATA M.2 SSD. So you can replace the mechanical hard drive with a 2.5 inch SATA SSD. It would be a direct plug in replacement. Uses the same caddy and attachment cable. OR, you can just use an M.2 "gumstick" SSD. The two types of devices will cost near the same and perform near the same.
2.5 inch SATA SSD:
M.2:
It's probably a bit easier to just replace the hard drive since it is failing anyway with a 2.5 inch SATA SSD. It will be a huge improvement. If you need help with migrating software or anything else post back. Please accept as solution if this is the info you needed.
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