• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-19-2021 10:26 PM

HP Recommended
Product: HP 14s Notebook - DK0023AU
Operating System: Microsoft Windows 10 (64-bit)

My laptop model is HP14s Notebook - DK0023AU.

Category:
2 REPLIES 2

‎09-19-2021 10:41 PM

HP Recommended

@Scythe770 

 

Its specs

 

               https://support.hp.com/au-en/document/c06362600

 

It use Systemboard part # L46705-601 which contains

  • AMD A9-9425 Dual-Core (3.1 GHz base frequency, up to 3.7 GHz burst frequency, 1 MB cache)
  • Windows 10 Home Single Language 64

You have to buy the whole system board above, you can't simply buy the motherboard because they are on one piece of hardware called System board.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-19-2021 11:02 PM

HP Recommended

So if I wanted to replace it, I have to buy the thing called System Board then, alright. Another question I want an answer for is that, whether the spare part with the number L51930-xxx (AMD Ryzen 3 3200U processor and 2 GB of dedicated video memory) would be able to be fitted to my laptop model? Thank you for the replies by the way.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.