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HP Recommended
HP Pavilion X7P42AV
Microsoft Windows 10 (64-bit)

My laptop has three USB ports but try as I may, I cannot figue out which are the USB 3.0 ports and which are the USB 2.0 ports.  I have been searching the internet, the Windows Cortana thing, everything I can think of but I still can't find that information.  Please help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to the Service manual you have a USB 3.0 on the right (as you face the screen) and a USB 2.0 left rear and another USB 3.0 left front. 

 

Manual

 

Page 2:

 

USB 2.0 Ports on Unit: 1 (left side) USB 3.0 Ports on Unit: 2 (1 on the left side ; 1 on the right side)

 

The USB 2.0 port is probably routed through the USB 3.0 hub...you can check this more definitively if you install an advanced hardware identification utility like Sysoft Sandra

View solution in original post

5 REPLIES 5
HP Recommended

@dcfrench

 

One port at the right hand side is USB 2.0 port and 2 ports on the left hand side are 2 USB 3.0 ports

 

Regards.

BH
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I don't understand because all three ports have the USB symbol but two of the ports also have the letters SS below the USB symbol.  And I just discovered that the SS is supposed to mean Super Speed, which is supposed to mean USB 3.0. But the two with that marking are the one on the right side and the front-most one on the left side.  The third port, the rearmost one on the left side has no such marking, just the USB symbol.  So that would seem to contradict what you say.  And to confuse me further, I found another way to identify the USB 3.0 ports and that method leads me to think that all three are 3.0.  The method I refer to is the following:  Plug a USB 3.0 device like a disk drive into a port and then open the Device Manager and find the drive under Disk Drives.  Select the drive then go to the View menu and choose Device by connection.  The drive you selected will still be highlighted in the list but it will now appear under one of the USB ports (3.0 or 2.0).  But when I do that, plugging the drive into each of the three ports in turn, the drive appears in the same place for all of them, namely under "USB attached SCSI  (UAS) Mass Storage device", which is in turn under "USB root hub (USB 3.0)".   So this would seem to indicate that all three ports are USB 3.0, even though only two of them are marked SS.  Can you explain or clarify this?

HP Recommended

According to the Service manual you have a USB 3.0 on the right (as you face the screen) and a USB 2.0 left rear and another USB 3.0 left front. 

 

Manual

 

Page 2:

 

USB 2.0 Ports on Unit: 1 (left side) USB 3.0 Ports on Unit: 2 (1 on the left side ; 1 on the right side)

 

The USB 2.0 port is probably routed through the USB 3.0 hub...you can check this more definitively if you install an advanced hardware identification utility like Sysoft Sandra

HP Recommended

Perfect!  Thanks.  One comment to HP - why not make this information easier to find?  The SS markings on the two 3.0 ports do help if you know what that means, which I am guessing most people don't.  

HP Recommended

This was wrong.  See the answer below for the correct information.

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