-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Welcome to our HP User Forum!
Your HP ENVY x360 - 15m-dr0012dx (5XK97UA), according to: https://support.hp.com/us-en/document/c03377414, and: https://partsurfer.hp.com/partsurfer?searchtext=5XK97UA, requires this battery, with HP p/n: L43267-005 ("Battery 4Cell 55Wh 3.6Ah LI SA04XL").
You can purchase a quality SA04XL replacement battery online, such as this purchase example: https://www.amazon.com/HSTNN-OB1F-HSTNN-OB1G-HSTNN-UB7U-L43267-005-L43248-541/dp/B0BK8LT3ZV/ref=sr_1....
[EDIT:] Here is a YouTube tutorial how to replace its battery on a similar laptop like yours: [How to] upgrade Memory, Battery, or SSD in HP ENVY X360 (15m-ds0011dx / 15-ds1063cl ) m Convertible....
Hope this was helpful.
Kind Regards,
NonSequitur777
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community