Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hello, 
 Which type of Ram  and SSD need to upgrade HP 15 Intel Core i3 7th Gen 7100U ?
Can I upgrade the laptop of HP 15 Intel Core i3 7th Gen 7100U with 16 gb RAM and 1TB/500 GB SSD ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Ook naar boven is het antwoord.

 

The answer to your question is above your last post. (paraphrased translation from Dutch)



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

5 REPLIES 5
HP Recommended

When you do not identify your desktop or laptop PC, you tie our hands behind our backs. Help us to help you.


When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.


The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Pankaj2024_1-1710975337412.png

 



Pankaj2024_0-1710975243303.png

 

Please find the laptop configuration above

HP Recommended

Memory type

DDR4-2400 • CL=17 • NON-ECC • SODIMM • 260-pin • 1.2V   - 16 GB max installed memory

 

Storage upgrade

M.2  2280 PCIe, NVMe SSD of up to 2TB



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Please find teh requested info below:

Pankaj2024_0-1711563855362.png

 

HP Recommended

Ook naar boven is het antwoord.

 

The answer to your question is above your last post. (paraphrased translation from Dutch)



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.