Whistle during start up/shut down

[Thoerth]

Hello! I just purchased an HP envy 17.3 inch touchscreen laptop and you would think it would be perfect right out of the box..

Every time I turn this laptop on or shut it down or restart it ..it makes a high pitched whistling sound.. this cannot be normal on a new computer-never had it before- but before I spend the time returning this as it should be virtually flawless- and getting the same laptop… I am wanting to know if anybody else has experienced this as well…

Trying to decide if I am going to have an HP Oradell after this as this is the first time I have purchased an HP computer in several years…(Not super impressed honestly)

anybody else have these issues with the fan?

Thank you!

[Nirvana_95]

Hi @Thoerth 

Welcome to the HP Support Community. Congratulations on your new system

I am sorry that you are facing issues with your system. Do not worry, we are here to fix it.

Did you make any hardware or software-related changes to it?

Since it is a new system, I would suggest you please update all the drivers on your system and let me know the outcome of it. Here is a link that will help you: https://support.hp.com/in-en/drivers 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping.