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- White line on screen... Help!

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07-20-2017 05:21 PM
Hello everyone!
I have a big problem today with screen... First, where I purnchase this PC-
I purnchated it in 2012 year, The Netherlands. Now live in Latvia.
I was acsidentaly fall down my pc half year ago, and I was so angry. Everything was fine, only with display not. It was like jelly bean in my hand, but, I only needed some screws and thats all. Everything was fine.
And then, I saw, that I have on pc white line, first only one, then two. I tought, what is it, and, when I pressed on frame around display, it gone, and then, again show... I was very angry about it too.
Then, I was crazy. I just tried to resolve problem by myself, and, I was just unlucky. I got gum, and I press it under frame arond screen, and I got sharp think, and, I get that gum in, and try to get problem resolved. Luckly, I resolved my problem, but when I open and close, there was still line (not as much time as before. I just pressed, and it gone, when I open it)
Unluckly, I tried to put it again, but, now there are 1 big line with 9 smallers... All next to other (almoust). Lines are vertical, and that 9 smallers into 1 big line is almoust like (p) letter width. And, yes, Now I can't just press on it, and, lines are gone, now is much difficul, I can't get off them.
Also, I tried to contact with ''Microsoft'' live support. They told me, that I must to contact with HP manufacturer, and, that it is hardware issue...
Please, help me, I will be glad :3
Thanks...
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Accepted Solutions
07-21-2017 10:16 AM
> when I turn it on, it is hot, that, I can't even put fingers (under display)
Turn it off, and get it replaced IMMEDIATELY, before something much more dangerous happens (fire? explosion?).
Also, please click the purple/white "Thumbs-Up" icon, for each posted message that is helpful.
Please click "Accept As Solution" for the best reply by a volunteer on this forum.
07-20-2017 08:39 PM
> it is hardware issue.
Correct. Each "pixel" on the screen has an (X,Y) position, and 3 "primary" colours.
For example, the screen could be 1024 pixels wide by 768 pixels high.
Those 3 colours can each be produced in one of 256 colours (from 0% to 100%).
The 3 colours are mixed to produce a colour, from (0,0,0) "black" to (255,255,255) "white".
On your display, a "column" is not reacting correctly, i.e., showing (255,255,255) "white" even when not requested.
Find a computer store near you that can replace the display -- possibly by "cannibalizing" a good screen from an otherwise-dead similar model of laptop, and "transplanting" it.
07-21-2017 10:13 AM
So, I will buy new screen.
Accualy, right now, when I turn it on, it is hot, that, I can't even put fingers (under display)
Huh, may I know details, how to add it correctly, or, I just need to go in first repair centre, where they will put it in.
Also, I know, that is is sheme problem under screen, so, its not responding. Thats why I have white lines. Also, it is good chance, that I can don't saw it. After all, I see only right side of the screen (more than left) In left side, where sheme is broken, there is colorful, white and black colors, lines.
07-21-2017 10:16 AM
> when I turn it on, it is hot, that, I can't even put fingers (under display)
Turn it off, and get it replaced IMMEDIATELY, before something much more dangerous happens (fire? explosion?).
Also, please click the purple/white "Thumbs-Up" icon, for each posted message that is helpful.
Please click "Accept As Solution" for the best reply by a volunteer on this forum.
07-21-2017 12:47 PM - edited 07-21-2017 02:49 PM
the screen is damaged
what else needs to be known? (opps its hot) sorry/.
- replace it
- or get it replaced.
- or add external screen on the VGA port and ignore the built in screeen (a hot screen is super bad.)
toss a coin/ or?
the service manual for the PC shows the steps, to replace a screen/ can be lots of steps...
ever seen the great manuals HP has,
?
07-21-2017 01:37 PM
> or add enternal [sic] screen on the VGA port and ignore the built-in screeeeeeeeeen.
Since the internal screen is "hot", when you connect an external monitor, tell Windows to *NOT* output to the internal screen -- only to the external monitor. Just "ignoring" the display on the internal screen is NOT RECOMMENDED.
After a few minutes of "external-only" running, if the internal screen still is "hot", REPLACE IT IMMEDIATELY.
07-21-2017 02:47 PM - edited 08-07-2017 05:59 AM
so true, my bad i missed the hot word.
hot wins always, (physics 101)
you do have shorts in the screen. its bad screen, i bet twisting screen gently adds or removes thost bad lines
or is worse the solderball from hell PC 2008(gpu bad)
the screen if bad can be had for $100 ...
or unplug it (inside cased) and use and external screen at VGA jack for cheap, used screen for $50 or less.
there are always many solutions. and unplugging it is not hard, some are super easy, keyboard removed 4 screws.
Impact damage wrecks most screens.
topic 15-r020nd (3 years old max>?)
refer:
https://support.hp.com/us-en/product/HP-15-r000-Notebook-PC-series/6875200/model/7109625
refr2: parts surfer
http://partsurfer.hp.com/search.aspx
refr3: fleabay. $44 from italy
2 kinds used. (touch or not)
service guide, page 2
08-07-2017 06:01 AM - edited 08-07-2017 06:05 AM
$44 for screen, if touch screen , more cost.
on your side of the big pond , Atlantic,.
now with 2 PC's
all the time in the world to fix the bad one, no rush and no excessive costs. (in a panic or hurry)