Why can't we call direct costumer care to get solution?

[Mohsin78]

I have tried soo many times to get call back from hp support but it seems like they don't care about support and all everytime i tried send mail here click here and do this to do this but never a get a call back from hp support this is how you support your costumer lenovo have much better in costumer support system we can reach them easily and get a solution.

[Max3Aj]

@Mohsin78, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 
 

Now, let's dive into the issue! Could you please elaborate on what's happening with your PC? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Max3Aj

[Mohsin78]

I need a call back immediately from HP support right now.

[Max3Aj]

@Mohsin78, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support