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HP Recommended
Microsoft Windows 11

I currently have the following optional updates

MediaTek Inc. - Other hardware - MediaTek Preloader USB VCOM (Android)

HP lnc. - SoftwareComponent - 2.1.16.30156

HP lnc. - SoftwareComponent - 4.2.809.0

HP lnc. - SoftwareComponent -1.39.2645.0

HP lnc. - Firmware. - 1.11.0.0

The Media Tek update gives some information but HP gives no real clues.

Why doesn't HP have a list of these updates with simple information?

1 REPLY 1
HP Recommended

I have the same problem i have two updates but no information this appears in the microsoft windows updates optional updates and all it says is 

 

Driver updates - if you have a specific problem, on of these drivers might help. otherwise automatic updates will keep your drivers up to date. 

HP Inc. Firmware - 15.63.0.0

HP inc. SoftwareComponent - 2.1.16.30156

 

well i am having a problem, the screen is pink and when i search on the above items it does not give me a description of what these items might fix. i hate to apply them and make the situation worse if neither has anything to do with the graphics issue. i have uninstalled the Graphics driver and allowed it to reinstall a new one and it is "less pink" but i would like to resolve the issue. so, that being said. what are these two optional updates for? is there a library somewhere in the HP KB that i can find what they would supposedly fix? 

HP, you need to get better documentation. 

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