Why haven’t I received a stylus pen with my brand new HP laptop?

[Adityanavneeth]

I didn’t find the stylus pen in my box. I just received my new laptop.

[Dragon-Fur]

@Adityanavneeth 

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"Why?"

Possible and reasonable answer:

Not every computer that supports a Pen includes the pen at purchase.

Whom to ask?

Our Community is not associated with the HP Store - and that assumes you purchased the computer from HP.

If you purchased the computer from HP,

If the Tech Specs for the model and the description for the model includes the Pen,

The pen should be included with the computer at purchase.

If you purchased the computer from HP,

Contact the HP Store Customer Service.

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•  Store/HP.com USA Sales

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• HP Store - UK - Customer Service - Contact the Store

Instructions:

Under “I’m looking to buy…” > Select Home Products

Under  “I would like to…” > Select Contact a product specialist before I buy

What else?

If you purchased the computer from other than HP,

Contact the seller and ask your question.

The actual seller can answer questions about the purchase and should be able to sort any issues.

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

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