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‎02-24-2021 03:58 PM

HP Recommended
Product: SCD043SYNS
Operating System: Other

My laptop is flashing between orange and white when I attempt to charge it, It won’t turn on and was charging and working fine just a few hours ago. Nothings happened to it, nothing was split or dropped on it. It’s just not working any longer. 

1 person had the same question
1 REPLY 1

‎02-27-2021 07:04 AM

HP Recommended

@MyaLynn
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • What is the operating system?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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