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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fb2000 (90Q63AV)
Microsoft Windows 11

Charging with the 200W power supply is working over the dedicated power port.

2 REPLIES 2
HP Recommended

@sundraw 

 

Firstly the USB-C port on your machine is NOT a Thunderbolt port, it ONLY is a USB 3.2 Gen 1.0 Type-C® port; 5 Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port. You can see a compatible issue here.

 

The HP Thunderbolt Dock 280 W would be able to charge your machine, the HP Thunderbolt Dock 120 W is too weak for your machine which requires 200W charger. Your 120W dock may charge your machine when off.

BH
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HP Recommended

Many thanks Banhien!

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