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03-17-2025 06:53 PM
Product: HP Pavilion Aero 13 Laptop PC 13-be2000 IDS Base Model
I had to reset this laptop and now the wifi will not work. Windows won't recognize it. I've installed the following....
SP147949
SP150615
SP151560
SP151716
SP151764
SP151800
SP152337
SP152337
SP155262
SP157197
I realize a few of these are not applicable. But I thought the whole list might show that I've done my due diligence. I know the wifi worked because it worked before the reset. I can't run tests because I have ethernet attached. Once I disconnect that, I get results that say, "You aren't connected to the internet." S
5 REPLIES 5
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