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HP Laptop - 17-by3635cl
Microsoft Windows 11

Will a WD_Black™ SN850X NVMe 2TB ssd work in my laptop and if so, how do I get t to show up in HP BIOS? Do I need to update the firmware through the WD Dasboard in windows before it will show up in my bios? So far the plan is to remove the Intel Optane memory and replace it with this WD_Black™ SN850X NVMe 2TB. I tried to hook it up to install windows to it and tried to clone windows to it, but my HP BIOS won't detect it. But when I hook it up via a usb enclosure in Windows 11 it detects it and asks me to format it. What would be the format settings be for it to be seen in bios?

2 REPLIES 2
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@CyfurRedfang, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

As per your unit, these are the configurations possible:

Primary storage Single hard drive Configuration 6.35 cm (2.5-in), 7.0 mm/7.2 mm/9.5 mm, SATA hard drives:
2 TB, 5400 rpm, 9.5 mm
2 TB, 5400 rpm, 7.2 mm
1 TB, 5400 rpm, 9.5 mm
1 TB, 5400 rpm, 7.2 mm
500 GB, 5400 rpm, 7.0 mm
M.2, SATA-3, solid-state drives:
256 GB, TLC
128 GB, TLC
PCIe, NVMe, M.2 solid-state drives (7th and 8th generation Intel Core processors):

512 GB
256 GB
Dual storage FonƭgurDtions (7th and 8th generation Intel Core processors):
256 GB, PCIe, solid-state drive + 1 TB, 5400 rpm hard drive
256 GB, SATA-3, TLC, solid-state drive + 1 TB, 5400 rpm hard drive
128 GB, SATA-3, TLC, solid-state drive + 1 TB, 5400 rpm hard drive
Optane FonƭgurDtion (Intel 7th and 8th generation processors with UMA graphics memory):
16 GB, PCIe, Optane solid-state drive + 1 TB, 5400 rpm hard drive

 

For further details i suggest you to refer the maintenance and service guide.

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped you or made things easier, I’d truly appreciate it if you could mark it as an Accepted Solution This not only helps others find the right fix faster but also spreads the support. 💙 And if you found my reply helpful, tapping "Yes" on "Was this reply helpful?" means the world- it ensures more people get the solution they need! 🌟 Your small action can make a big impact! 💪😊

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

What generation of PCIe NVMe M.2 solid-state drives would run under my machine? I looked under the maintenance and service guide and wasn't able to see it? Most stores just carry the Gen 4 drives

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