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HP Recommended

Can the hp 15 dw3xxx series laptop install ram sticks eg. 16gb

1 REPLY 1
HP Recommended

HP only has the service manual for the original 15-dw0xxx model series available.

 

Maintenance and Service Guide HP 15 Laptop PC

 

The notebooks with Intel Core processors have two memory slots and according to the manual, support up to 2 x 8 GB of memory.

 

Notebooks with the Intel Celeron and Pentium Silver processors only have one memory slot that supports up to 1 x 8 GB of memory.

 

The only suggestion I can offer if you want to install 2 x 16 GB of memory (assuming your notebook has an Intel core processor), you can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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