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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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There could be some differences between 15-ay models but this video shows two sockets for DDR4 memory
https://www.youtube.com/watch?v=z7vnW2cI6ZE&ab_channel=Techstore
An easy way to find what memory you have is to run the wmic app from the windows command prompt. Bring up the window 'cmd' prompt and enter the first line to set what memory you have. The second line may give the maximum memory possible based on the chipset. The number of memory sockets limit what can be added.
wmic memorychip get devicelocator, capacity, speed, MemoryType, formfactor, partnumber, manufacturer |
wmic memphysical get maxcapacityEx, MemoryDevices |
Should look something like the following. To purchase identical memory search for the part number shown and look for the letters 'HP' on any label attached to the memory stick.
you can also look at the original factory parts list for your laptop here
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
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