Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-19-2012 12:12 PM

HP Recommended

I need to know this fast I'm about to hard reset my HP Pavilion g6 because the IDT Audio and wireless connection button aren't working. Will this delete all my memory? *I have a lot of pictures and programs*

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2012 12:13 PM

HP Recommended

No it will not....hard reset is simply hold down power button 30 seconds with no power supply attached. It is not the same as a cell phone reset.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎05-19-2012 12:13 PM

HP Recommended

No it will not....hard reset is simply hold down power button 30 seconds with no power supply attached. It is not the same as a cell phone reset.

Was this reply helpful? Yes No

‎05-19-2012 12:15 PM

HP Recommended

Thank you for the fast reply your amazing 🙂

Was this reply helpful? Yes No

‎07-10-2017 12:06 PM

HP Recommended
I reset and all my videos and photos I had on my laptop have been deleted, what do I do?
Was this reply helpful? Yes No

‎07-10-2017 12:16 PM - edited ‎07-10-2017 12:17 PM

HP Recommended

I am betting you did a factory reset or a Windows reset and not a hard reset. "Reset" has taken on some new meanings since 2012. Hard reset does not impact the hard drive at all so no way it could have deleted any data. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.