Will it be helpful to upgrade my CPU?

[JGSaunders]

I recently purchased 8GB of RAM and a high-quality SSD for my 6-year-old HP G62-340US, but the computer does not feel as fast as it should with these upgrades. I have an AMD 2.2Ghz processor, but the CPU always seems to be maxing out, even at startup. This just doesn't seem right, so I ask:

Is this old CPU slowing down my computer?
If it is, is it possible to upgrade my CPU to something newer and faster?

[WAWood · Accepted solution]

JGSaunders

Hello;

Allow me to welcome you to the HP forums!

I read your post about performance problems and wanted to help.

For a start, you can see if anything in this post helps with the performance problems:  HP PCs - Increasing System Performance and Maintaining Your Computer (Windows 10) | HP® Customer Sup...

IF that does not, then you're up against some serious limitations.

First, your PC did not come with Win10 preinstalled, so I'm guessing you upgraded to Win10 from Win7, right? 

Sorry to be the bearer of bad news, but the problem you're up against is that Microsoft only supplies drivers with the most basic functionality, and what you really need for FULL functionality in laptops is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.

This means that your PC is most likely NEVER going to be fully functional under Win10 because the drivers is needs for full functionality simply do not exist! 

Second, you installed Win10 32-bit, so you wasted your money buying that memory.  The 32-bit Windows OSs are limited by policy to using only a little over 3.2GB of memory, regardless of the amount of memory you have in the machine.  There are hacks out there that will allow you to use ALL of your memory, but those violate the license agreement with MS, so we are not allows to reference them.

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A possibility, if you want to go to the trouble, is to do a clean-install of Win10 using media created using this link:  Installing Windows 10 using the media creation tool - Windows Help

Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit).  While you CAN change these settings, do NOT.  If you do, the resulting media will be different and will force you to enter a NEW product code!

Once you have that media, you boot from it and install Win10 over the top of what you have now.  However, you will lose all settings, configurations, and apps in the process.  So, reinstalling the apps is what's required if you go this route.

However, I did this on an HP DV6 laptop and since then, it's been working great!

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
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[JGSaunders]

I actually made a mistake in saying that I was using a 32-bit version of Win10. My computer is x64 and is running the 64-bit version. I will probably reset my computer and see what happens. Even if the CPU is not the cause of my performance issues, is it normal for the CPU to be maxing out like it is?

[WAWood]

No, it's not normal for the processor to be maxing out like it is doing.

You should see if anything in the Performance thread helps.

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.