Will not boot. Slow amber light

NinongSole · ‎12-24-2023

Will not boot, appears dead. Held power button down for 15+ seconds to make sure totally off. When i plug in charging chord, get a quick flash of orangeish-amber (definitely not the usual white as when it was working) on the indicator light. The light itself seems to be flashing quickly on (orangeish-amber) about once every 30-60 seconds or so. Very very intermittently in other words. Replaced the power chord once and it only worked for a short time then back to same behavior, so i do not think it is the power chord.

Any suggestions? Is the only option to take it to the shop for repair?

Thank you.

erico · ‎12-24-2023

When you do not identify your desktop or laptop PC, you tie our hands behind our backs.

Help us to help you.

When logged into Windows, hold down the Windows key and tap the R key once.
That will open the Windows run dialogue

Type in msinfo32 and press enter.

The ninth line is the SKU and the HP product number. Kindly post it in your next reply in your thread.

The System SKU/Product ID will enable us to determine the hardware configuration of your notebook.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

NinongSole · ‎12-26-2023

I cannot log into windows because the laptop isn't turning on.

From the bottom of the laptop what information i can give is:

Hp Spectre x360 Convertible

Model 13t-ap000

ProdID 4CJ13AV

S/N# [personal information removed]

erico · ‎12-26-2023

That happens to be the very same laptop that I own. I purchased it in 2019.

Is yours still in warranty?

Has the battery ever been replaced? I replaced mine about 18 months ago when I experienced a similar issue.

Have you noticed that you don't get eight hours or so out of the battery any more or is that not the case?

The blinking amber light is a power condition. It could be a battery no longer serviceable or a failing power adapter.

Since you stated that the power adapter has been replaced, it is more likely to be a battery that needs to be replaced.

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

NinongSole · ‎12-27-2023

Hello, did the Battery replacement.

Now its the same blink but White instead of amber.

I read in a few forums to unplug and disconnect charger,

Hold power button for 15 seconds

Install battery

Plug charger

But same white slow blink light. Tried with 2 different chargers.

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