• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-19-2021 03:04 PM

HP Recommended
Product: HP ENVY x360 Convertible 15-ed0xxx
Operating System: Microsoft Windows 11

When I upgraded my HP ENVY x360 to win11 I found that using Resource Monitor the Maximum Frequency was limited to 100%  even when the Command Center Thermal Profile was set to Performance.  This notebook has 4 independently clocked cores (8 CPUs) and using win 10 and doing heavy duty code compilations would often go to 181% clock speed (dropping to 135% as it heated up I think).  Now it seems limited to 100% and that is my experience too; when compiling code it took much longer.

 

I worked with Microsoft and they could not help fix it.  They helped me uninstall win11 and we reverted to win10.

 

I suspect that the HP Command Center Thermal Profile settings are no longer working for windows 11.  Has anyone else had that experience?

Category:
1 REPLY 1

‎11-24-2021 12:30 PM - edited ‎11-24-2021 12:30 PM

HP Recommended

I am wondering if the win10 21H2 update will have this problem too?  Responses that it is fine would reassure me. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.