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Bernard_T
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Window 10 Update KB5006670 – Cannot connect to internet

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HP EliteBook 840 G4
Microsoft Windows 10 (64-bit)

Hello All,

 

Just after installing Window 10 Update KB5006670 on Oct 16, I was not able to access the Internet. I have performed the steps below to solve the issue:

 

- Uninstalled two window updates installed on Oct-16

- Performed a system restore by selecting a date before the updates

- Uninstalled the wireless driver and clicked on Action > Scan for hardware changes

 

However, can you please advise if I should re-install the windows updates - PFA screenshot?

 

screenshot.png

 

Thanks

 

Bernard

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banhien
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@Bernard_T wrote:

... However, can you please advise if I should re-install the windows updates - PFA screenshot?


@Bernard_T 

 

Why not ? It is much better to ask Microsoft, HP does not own Windows products. The note indicates you have to install all 3:

 

Regards.

BH
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Bernard_T
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Hello Banhien,

 

Thank you for your reply. 

 

I installed the 3 updates and it went fine as I did not face any issue in internet connection.

 

However, may I ask if these Windows updates include drivers updates (for e.g. for Wireless and Ethernet Devices) ?

 

Best Regards,

 

Bernard

 

 

 

 

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banhien
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@Bernard_T wrote:

.. However, may I ask if these Windows updates include drivers updates (for e.g. for Wireless and Ethernet Devices) ?


@Bernard_T 

 

Normally no, but Windows updates now may include drivers from other vendors.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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